Designing high-impact incentives across the Americas

Creating a memorable incentive journey requires much more than selecting a beautiful resort. At Alexander & Troy Tours we look at every programme through three complementary lenses: strategic goals, authentic storytelling and operational excellence. When these elements intersect, the experience delivers real commercial value and unforgettable human moments.

1. Begin with measurable intent

Every itinerary starts with a briefing that surfaces the commercial objectives behind the reward. Do you need to drive incremental sales, retain top performers or introduce a new product category? Setting targets allows us to shape the level of exclusivity, recognition and communications cadence that will resonate with each audience segment.

2. Build narratives around local expertise

Destinations across the United States, Latin America and the Mediterranean offer endless possibilities. We pair each client with a local specialist who curates signature experiences—sunrise access to archeological sites, chef-hosted tasting menus, or sustainability-focused activities that involve the community. These stories help guests form genuine connections with the places they visit.

3. Engineer confidence through logistics

Behind every highlight sits an operations team managing air and ground movements, permits, risk assessments and contingency plans. Our 24/7 command centre provides live updates and proactive solutions, ensuring that guests remain immersed in the moment while we handle the moving parts.

Looking for a partner to elevate your next incentive? Contact our team to start planning.